Customer Liaison Manager

Customer Liaison Manager 9am - 5pm Monday to Friday Holsworthy Permanent £27,000 - £33,000 DOE We''re looking for an organised, proactive and customer-focused professional to join our commercial team as a Customer Liaison Manager. This is a newly created position offering the opportunity to shape the customer experience from the moment an order is placed through to delivery, installation and ongoing support. You''ll become the central point of contact for customers, working closely with colleagues across sales, operations, production and finance to ensure every project runs smoothly. If you enjoy building relationships, coordinating multiple projects and providing outstanding customer service, we''d love to hear from you. About the Role As Customer Liaison Manager, you''ll take ownership of the customer journey once an order has been confirmed. You''ll ensure customers receive regular communication, coordinate internal teams, manage project administration and help deliver a seamless experience. Alongside customer relationship management, you''ll also support sales and marketing activities, helping maintain customer records, coordinate exhibitions and events, and contribute to ongoing customer engagement initiatives. This is a varied role with significant opportunity to develop as the business continues to grow. Key Responsibilities Customer Relationship Management Act as the primary point of contact for customers after an order is placed Build long-term ..... full job details .....