https://jobs.co.uk/job/customer-liaison-coordinator-runwood-homes-ltd--82e80172-ce50-4758-b089-16da0f731960 RSS feed for Customer Liaison Coordinator at Runwood Homes Ltd. en-gb Tue, 11 Aug 2026 22:42:01 GMT https://jobs.co.uk/job/customer-liaison-coordinator-runwood-homes-ltd--82e80172-ce50-4758-b089-16da0f731960 https://jobs.co.uk/job/customer-liaison-coordinator-runwood-homes-ltd--82e80172-ce50-4758-b089-16da0f731960 Mon, 10 Aug 2026 23:00:00 GMT Location: Hadleigh | Salary: £26500/annum | Type: Permanent | Customer Liaison Coordinator Shift Patterns: Monday to Friday, 9am - 5pm About the role: We are looking for a confident and compassionate Customer Liaison Coordinator to become the first point of contact for prospective residents, families, and members of the public.-This is a telephone-based role where you will provide a professional, friendly, and efficient service, ensuring every enquiry is handled with care and directed to the appropriate team. - Key responsibilities: Answer incoming telephone calls and respond to email enquiries from prospective residents, families, and the general public. Provide accurate information about our care homes and the services we offer. Arrange and coordinate care home visits for prospective residents and their families. Liaise closely with care home teams to ensure enquiries and requests are managed promptly and efficiently. Maintain accurate records of all enquiries and follow-up actions. Deliver a professional, empathetic, and customer-focused experience on every interaction. Remain calm and supportive when handling sensitive or challenging conversations. Benefits of working with Runwood Homes: 28 days P... Permanent