Customer Journey Manager

Customer Journey ManagerEdinburgh/HybridContract to Feb 27Salary from 50,000pa DOE, Day Rate via Umbrella Company also available Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. We are looking for an experienced customer centric Customer Journey Manager (CJM) to join my clients team. The position is being offered on a contract to February 2027. You will be working Monday to Friday, 9am to 5pm, hybrid working being office based 2 days a week. The position is based in the Edinburgh office however Leeds and London could be considered. The OpportunityWe are seeking an experienced Customer Journey Manager to join a digital product team focused on improving customer experiences across key customer journeys.Working within a cross-functional team of Product ..... full job details .....