https://jobs.co.uk/job/customer-issue-resolution-representative-adecco--659176b2-a4cc-409a-a257-8a4b8fc0fe94 RSS feed for Customer Issue Resolution Representative at Adecco. en-gb Wed, 10 Jun 2026 18:38:27 GMT https://jobs.co.uk/job/customer-issue-resolution-representative-adecco--659176b2-a4cc-409a-a257-8a4b8fc0fe94 https://jobs.co.uk/job/customer-issue-resolution-representative-adecco--659176b2-a4cc-409a-a257-8a4b8fc0fe94 Tue, 09 Jun 2026 23:00:00 GMT Location: Bracknell | Salary: £20.61/hour | Type: Contract | Customer Issue Resolution Representative Location: Bracknell (Hybrid) Pay Rate: -20.61 per hour Working Hours: Monday - Friday, 8:00am - 4:00pm Duration: 12 month contract About the Role We are looking for a proactive and customer-focused Customer Issue Resolution Representative to deliver high-quality service across dispute management, returns/credits, and credit & collections activities. This is a hybrid role , with primarily home-based working and occasional office attendance in Bracknell for meetings as required. You will play a key role in managing customer issues end-to-end, working with both external customers and internal teams to ensure timely resolutions and efficient accounts receivable (AR) collection. Key Responsibilities Manage end-to-end customer issue resolution , including disputes, returns, adjustments, and collections activities Conduct proactive collection of overdue accounts through phone and email communication Collaborate with customers and internal teams (including Quality and cross-functional departments) to resolve issues efficiently Build strong relationships and maintain credibility through accurate and timely resolution p... Contract