Customer Interaction Advisor

Job Advert: Customer Interaction AdvisorLocation: CorbyContract Type: TemporaryIndustry: Manufacturing and ProductionThis is a full time role working 37.5 hours a week between Wednesday and Sunday. The weekday shifts are between 8am and 9pm and the weekend shifts are between 7am and 3.15pmAre you passionate about providing exceptional customer service? Do you thrive in a vibrant environment where your communication skills can shine? Our client, a leading organisation in the manufacturing and production sector, is seeking a dynamic Customer Interaction Advisor to join their dedicated team in Corby!This is an exciting opportunity for individuals who enjoy engaging with customers and ensuring their needs are met with professionalism and a smile. If you are someone who loves making connections and has a knack for problem-solving, this role could be the perfect fit!Key Responsibilities:Engage with customers through various channels, including phone, email, and chat, ensuring all interactions are positive and productive.Provide accurate information about products and services, addressing inquiries and resolving issues in a timely manner.Collaborate with internal teams to ensure customer feedback is effectively communicated and addressed.Maintain a high level of product knowledge to assist customers with their questions and concerns.Keep records of customer interactions and transactions, ensuring all information is accurately logged.What Our Client Offers:A vibrant and supportive ..... full job details .....