https://jobs.co.uk/job/customer-information-and-engagement-coordinator-x-4-hays--1aa20ba9-253d-48b3-9ca2-12a47b04a9a0 RSS feed for Customer Information and Engagement Coordinator x 4 at HAYS. en-gb Mon, 01 Jun 2026 23:59:55 GMT https://jobs.co.uk/job/customer-information-and-engagement-coordinator-x-4-hays--1aa20ba9-253d-48b3-9ca2-12a47b04a9a0 https://jobs.co.uk/job/customer-information-and-engagement-coordinator-x-4-hays--1aa20ba9-253d-48b3-9ca2-12a47b04a9a0 Mon, 01 Jun 2026 11:51:51 GMT Location: Glasgow | Salary: 28325.00-28325.00 Annual | Type: Temporary | Customer Information and Engagement Coordinators x 4Your new company Our client is now looking for four Customer Information and Engagement Coordinators to join them on a temporary basis to support them with enquiries from the public both in person and across multiple channels. Your new role As a Customer Information and Engagement Co-ordinator, you''ll be at the centre of customer communications and engagement activity. You''ll act as a key point of contact, ensuring visitors receive accurate, timely information and a consistently high-quality experience-both online and on-site.You''ll work collaboratively across teams, including operations, marketing, ticketing and volunteer coordination, to support a seamless and memorable event journey.What you''ll need to succeed Customer CommunicationsManage and respond to customer enquiries across email, social media and in-person channelsProvide clear, accurate information on schedules, venues, ticketing, transport and servicesDraft and maintain customer-facing content including FAQs and guidance materialsMonitor incoming queries and escalate complex issues where appropriateEngagement and ExperienceSupport the planning and delivery of publi... Temporary