Customer Growth Director

Customer Growth DirectorLondon Customer Success Reports to Chief Customer OfficerHybrid Working The Problem We''re SolvingA fast-growing data and CRM platform business helps companies unlock the value in their first-party data. Our Customer Growth System (CGS) turns messy data into actionable intelligence, driving revenue growth and real competitive edge across Financial Services, Insurance, Healthcare, Retail, and beyond.It''s proven and scaling in our first vertical. Now we''re pushing into new sectors with serious upside. Delivering the tech is easy. Changing client behaviour is hard. That''s this job.The title says it all: drive growth in customer value, and ours follows. What You''ll BuildYou''ll own the client relationship, adoption, and commercial growth of CGS across our new-vertical client base, inside Customer Success.Not traditional Customer Success. Not a standard Business Director role either. It''s growth, adoption and value-realisation: getting clients thinking and operating differently, with measurable results to show for it.You''re the senior, consistent face of the business, close to clients and credible in the room. Not maintenance. Changing how clients understand and create growth.Day to day, you''ll:- Own senior, multi-stakeholder relationships. Be the first call for a client''s growth and marketing leadership- Challenge assumptions and reshape how clients think about growth and customer value- Run the room: chair conversations, flag strategic ..... full job details .....