https://jobs.co.uk/job/customer-experience-team-leader-park-avenue-recruitment--524d1c17-ffc9-4bf2-a53f-5970a0b15290 RSS feed for Customer Experience Team Leader at Park Avenue Recruitment. en-gb Wed, 24 Jun 2026 05:12:45 GMT https://jobs.co.uk/job/customer-experience-team-leader-park-avenue-recruitment--524d1c17-ffc9-4bf2-a53f-5970a0b15290 https://jobs.co.uk/job/customer-experience-team-leader-park-avenue-recruitment--524d1c17-ffc9-4bf2-a53f-5970a0b15290 Tue, 23 Jun 2026 11:51:20 GMT Location: Worthing | Salary: 25.00-25.00 Hourly | Type: Contract | Customer Experience Team LeaderAbout the RoleI''m looking for an experienced and people-focused Customer Experience Team Leader to help me build and develop a high-performing customer service team. This is a fantastic opportunity for someone who is passionate about coaching others, driving service excellence, and creating a positive customer experience at every interaction.In this role, you''ll support the day-to-day leadership of a busy customer service team, ensuring customers receive a professional, responsive and compassionate service from their first point of contact.A key part of the position is people leadership. You''ll spend a significant amount of your time coaching, mentoring and developing team members through regular one-to-ones, call listening, feedback sessions and structured development plans. You''ll also actively manage performance, setting clear expectations and addressing capability or conduct concerns when needed, helping to create a positive, accountable and customer-focused culture.You''ll be responsible for carrying out quality assurance checks on customer calls and written communications to ensure consistency, accuracy and compliance with service standards.... Contract