Customer Experience Supervisor

Are you passionate about creating unforgettable experiences for audiences and communities? Do you thrive in a vibrant, creative environment where every day brings something new? Nottingham Playhouse is looking for a dynamic and people-focused Customer Experience Supervisor to lead our front-of-house team and champion exceptional service across all public-facing spaces.About the Role

As our CE Supervisor, you’ll be at the heart of our audience experience—welcoming thousands of visitors each year and ensuring every interaction reflects the warmth, creativity, and inclusivity that defines Nottingham Playhouse.Lead and motivate our team of Community Experience AssistantsEnsure smooth operations across performances, events, and daily activitiesDeliver outstanding customer service and uphold our values of accessibility and inclusionCollaborate across departments to support a wide range of artistic and community programmesWhat We’re Looking For

Has experience in customer service or front-of-house leadershipIs confident, calm under pressure, and a natural team motivatorBrings a proactive, solution-focused mindsetShares our commitment to diversity, equity, and community engagementWhy Join Us?

A supportive, inclusive workplaceOpportunities for professional developmentFree tickets to Playhouse productionsA chance to make a real impact in the cultural life of NottinghamReady to take centre stage in a role that blends leadership, creativity, and first class customer experience? Apply now and help us shape unforgettable experiences at Nottingham ..... full job details .....