https://jobs.co.uk/job/customer-experience-specialist-sanderson-recruitment-plc--8f4bd768-1d4d-4f3c-9f88-d2531b9f7006 RSS feed for Customer Experience Specialist at Sanderson Recruitment Plc. en-gb Tue, 28 Jul 2026 15:57:53 GMT https://jobs.co.uk/job/customer-experience-specialist-sanderson-recruitment-plc--8f4bd768-1d4d-4f3c-9f88-d2531b9f7006 https://jobs.co.uk/job/customer-experience-specialist-sanderson-recruitment-plc--8f4bd768-1d4d-4f3c-9f88-d2531b9f7006 Tue, 28 Jul 2026 11:52:12 GMT Location: City | Salary: 13.00-13.00 Hourly | Type: Contract | Customer Experience SpecialistLocation: Newcastle - 5 days per week - 1 weekday off andamp; 1 weekend offDuration: 12 months initiallyAbout the RoleAn exciting opportunity has arisen for an experienced Customer Experience Specialist to join a busy, customer-focused contact centre environment. This role is ideal for individuals who thrive in fast-paced settings and are passionate about delivering outstanding customer service.Key ResponsibilitiesDeliver a first-class customer experience by resolving customer queries efficiently at first contact.Handle a high volume of inbound calls (typically 150+ calls per day).Meet quality assurance, compliance and customer satisfaction targets.Participate in ongoing training, coaching and personal development activities.Work collaboratively with colleagues to achieve team objectives.Support business improvements by identifying customer trends and escalating technical issues where appropriate.Ensure all legal, regulatory and compliance requirements are followed.Skills andamp; ExperienceWe''re looking for candidates with:Previous experience within a customer service or contact centre environment.Excellent verbal communication and interpersonal skill... Contract