Customer Experience Specialist

Customer Experience SpecialistJoin the Team that''s helping the UK save for the future!£13.45 per hour | Full-Time/Part Time AvailableReady to make a difference every day?Sanderson is partnering with a leading provider of customer services for NSandamp;I, helping millions of people across the UK save for the future.We''re looking for enthusiastic, customer-focused individuals who enjoy helping people, solving problems and being part of a supportive team. If you thrive in a fast-paced environment and love delivering great service, we''d love to hear from youWhat You''ll DoManage a high volume of inbound customer calls in a busy, rewarding contact centre environment.Deliver outstanding customer service while meeting quality and customer satisfaction standards.Navigate various systems with care and confidence on live customer calls, aiming to resolve issues first time.Support continuous improvement by sharing customer feedback, identifying trends and embracing change.Follow all compliance, legal and regulatory requirements to keep customers and their savings safe.What We''re Looking ForExcellent communication skillsA passion for helping customersStrong computer and problem-solving skillsA positive team-player attitudeWillingness to learn and developFlexibility and adaptabilityWhy Join Us?Build a rewarding career with clear development opportunities.Join a supportive, inclusive teamBe recognised for great workHelp deliver exceptional experiences for customers across the ..... full job details .....