https://jobs.co.uk/job/customer-experience-specialist-sanderson-recruitment-plc--17e17583-c8b0-4fc2-9260-5e1e107e427e RSS feed for Customer Experience Specialist at Sanderson Recruitment Plc. en-gb Tue, 29 Sep 2026 15:51:48 GMT https://jobs.co.uk/job/customer-experience-specialist-sanderson-recruitment-plc--17e17583-c8b0-4fc2-9260-5e1e107e427e https://jobs.co.uk/job/customer-experience-specialist-sanderson-recruitment-plc--17e17583-c8b0-4fc2-9260-5e1e107e427e Tue, 29 Sep 2026 11:52:41 GMT Location: Durham | Salary: 13.00-13.00 Hourly | Type: Contract | Sanderson is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets.Job description* As a Customer Experience Specialist, you''ll be responsible for delivering a first-class customer experience to help make NSandamp;I the UK''s most trusted savings provider. Working in a fast-paced contact centre environment that has the customer at the heart of everything we do. A Customer Service Representative is someone that has a positive approach to customer service, good communication and computer skills, and is open to learning new things. Some key parts of the role are detailed below.* Customer - Help resolve customer queries on first contact whilst meeting the required quality assurance and customer satisfaction standards. Actively engage in all training, coaching and support sessions to help deliver a first-class customer experience.* Transformation - Dealing with a variety of ad hoc duties. Acting as appropriate on trends including customer feedback and technical issues. Proactively support with change activities to help make NSandamp;I the UK''s most trusted savings provider.* Compliance and Regulation: Follow all compli... Contract