https://jobs.co.uk/job/customer-experience-specialist-order-processing-brampton-recruitment-ltd--d8723d46-e2c2-42a4-998c-88ca415cbeaa RSS feed for Customer Experience Specialist - Order Processing at Brampton Recruitment Ltd. en-gb Thu, 21 May 2026 19:58:25 GMT https://jobs.co.uk/job/customer-experience-specialist-order-processing-brampton-recruitment-ltd--d8723d46-e2c2-42a4-998c-88ca415cbeaa https://jobs.co.uk/job/customer-experience-specialist-order-processing-brampton-recruitment-ltd--d8723d46-e2c2-42a4-998c-88ca415cbeaa Wed, 13 May 2026 11:51:59 GMT Location: Stone | Salary: 26000.00-26000.00 Annual | Type: Permanent | Working for a well-established global manufacturing business who operate in a niche industry. As the Customer Experience Specialist you will support customers with enquires and processing sales orders. Job Description: Deliver an excellent customer experience and support to internal and external customers for orders and general enquiries Ensuring all requests are prioritised, organised and processed accurately and on time; taking ownership for resolution Mailbox Management: Ensure active management of CS Orders mailbox throughout the day. Passing queries to relevant colleagues with as much information as possible. Order Processing: Process all sales orders within 1 working day to a high degree of accuracy. Proactively informing any issues and any date changes to the customer Communication: Internal and External communication to ensure fast and accurate processing of orders Export Compliance: Ensure all orders are processed whilst adhering to company export compliance policies, escalate to leadership when necessary Calls: Ensure all phone calls are answered within SLA of 20 seconds Actively support the customer experience evolution to best in class Ensure compliance to GDP, ISO 9... Permanent