https://jobs.co.uk/job/customer-experience-specialist-faith-recruitment--b5fb5f18-e791-45ec-9343-b23fcf7533f2 RSS feed for Customer Experience Specialist at Faith Recruitment. en-gb Thu, 18 Jun 2026 20:44:02 GMT https://jobs.co.uk/job/customer-experience-specialist-faith-recruitment--b5fb5f18-e791-45ec-9343-b23fcf7533f2 https://jobs.co.uk/job/customer-experience-specialist-faith-recruitment--b5fb5f18-e791-45ec-9343-b23fcf7533f2 Wed, 17 Jun 2026 23:00:00 GMT Location: Guildford | Salary: £28000 - £30000/annum | Type: Permanent | Customer Experience Specialist Guildford (Hybrid: 3 days office / 2 days home) -28,00030,000 per annum Are you passionate about delivering first-class service? Do you thrive in a people-focused, fast-paced environment? We are looking for a motivated Customer Experience Specialist to join our friendly and professional team based in Guildford. You''ll play a vital role as the first point of contact for customer queries, ensuring every interaction is handled with care, clarity, and efficiency. What You''ll Do: Be the central contact for our customers, owning their journey from first interaction to resolution Manage inbound/outbound calls and service emails Respond to information requests and support queries across regional sales branches Resolve queries or escalate them appropriately within the business Perform admin duties and manage customer interactions via our portal Collaborate with other departments to ensure timely and accurate service delivery Provide valuable customer insights to the management team What You''ll Bring: Proven experience in a phone-based customer service role A proactive, solutions-focused mindset with excellent attention... Permanent