https://jobs.co.uk/job/customer-experience-sales-support-brampton-recruitment-ltd--63ad5fb4-e866-431c-a389-9fa84e22bbbb RSS feed for Customer Experience - Sales Support at Brampton Recruitment Ltd. en-gb Thu, 09 Jul 2026 18:45:12 GMT https://jobs.co.uk/job/customer-experience-sales-support-brampton-recruitment-ltd--63ad5fb4-e866-431c-a389-9fa84e22bbbb https://jobs.co.uk/job/customer-experience-sales-support-brampton-recruitment-ltd--63ad5fb4-e866-431c-a389-9fa84e22bbbb Thu, 09 Jul 2026 11:51:48 GMT Location: Stone | Salary: 29000.00-29000.00 Annual | Type: Permanent | Working for a well-established global manufacturing business who operate in a niche industry. As the Sales Support Specialist, you will be responsible for dealing with new customer enquiries, qualifying warm leads and producing quotes. Job Description: Deliver an excellent customer experience and support to internal and external customers for orders and general enquiries Ensuring all requests are prioritised, organised and processed accurately and on time; taking ownership for resolution Mailbox Management: Ensure active management of CS Key Accounts mailbox throughout the day. Passing queries to relevant colleagues with as much information as possible. Key Account Support: primary customer service contact for key accounts and strategic accounts Lead Qualification: Qualify all sales leads before passing to the sales team Customer Success: Proactively engage with disengaged accounts to assess their needs and identify ways to re-engage the company Order Processing: Process all Key Account orders within 1 working day to a high degree of accuracy. Proactively informing any issues and any date changes to the customer. Communication: Internal and External communication to ensure fast a... Permanent