https://jobs.co.uk/job/customer-experience-representative-vermelo-rpo--78baffb8-eff5-4168-806c-95738bc1dfcd RSS feed for Customer Experience Representative at Vermelo RPO. en-gb Mon, 19 Oct 2026 09:17:55 GMT https://jobs.co.uk/job/customer-experience-representative-vermelo-rpo--78baffb8-eff5-4168-806c-95738bc1dfcd https://jobs.co.uk/job/customer-experience-representative-vermelo-rpo--78baffb8-eff5-4168-806c-95738bc1dfcd Thu, 15 Oct 2026 23:00:00 GMT Location: East Boldon | Salary: Negotiable | Type: Permanent | Customer Experience Representative We are recruiting for experienced Customer Service professionals to work for a well-known, established insurance company! If you have at least one year’s customer service experience, excellent keyboard skills and the ability to work in a fast-paced environment… this could be the role for you! We have roles available in Sunderland for a start date of 4th January 2027  This is a full time position, working a shift pattern covering the opening hours of 8am – 8:30pm Monday to Friday, 8am – 6pm Saturday and 9am – 4pm Sunday. The shift pattern will include 1 in 2 Saturdays and 1 in 4 Sundays. Salary for this position is £25,500 basic + £2500 shift allowance totalling to £28,000 per annum. Please note this is a hybrid position with a 50/50 split between working from the office and at home, however for the first 3 months whilst training and developing you are required to be in the office full time. Full in-depth training is provided for this position. The purpose of this role is to act as the first point of contact for the Customer to resolve a variety of customer queries, including mid-term adjustments, cancelations & payment quer... Permanent