https://jobs.co.uk/job/customer-experience-representative-italian-speaking-hays-specialist-recruitment-limited--bd908e2c-f1e1-4333-b940-3bed7e22ae4e RSS feed for Customer Experience Representative (Italian Speaking) at Hays Specialist Recruitment Limited. en-gb Fri, 12 Jun 2026 16:52:41 GMT https://jobs.co.uk/job/customer-experience-representative-italian-speaking-hays-specialist-recruitment-limited--bd908e2c-f1e1-4333-b940-3bed7e22ae4e https://jobs.co.uk/job/customer-experience-representative-italian-speaking-hays-specialist-recruitment-limited--bd908e2c-f1e1-4333-b940-3bed7e22ae4e Fri, 12 Jun 2026 11:52:23 GMT Location: Northampton | Salary: 27000.00-27000.00 Annual | Type: Permanent | Customer Experience Representative (Italian Speaking)Due to exciting business expansion into the Mediterranean market, our client is seeking a bilingual Italian Customer Experience Representative to join their team. In this role, you will be the primary voice for our Italian-speaking customers, driving our new digital strategy and ensuring every interaction is exceptional.We are looking for a proactive professional who can identify customer needs, bridge communication gaps, and help us scale up our international presence.The RoleYou will manage the end-to-end customer journey for the Italian market, from initial outbound lead generation to long-term support. You will play a pivotal role in aligning our customer experience with our marketing initiatives while maintaining the high standards our clients expect.Key ResponsibilitiesProduct Expertise: Explain and demonstrate product features and functions; provide accurate quotes and pricing.Customer Support: Respond to queries promptly via phone, email, social media, and online chat in fluent Italian.Insight and Analysis: Analyse customer feedback, log technical issues, and proactively step in to ensure a positive user experience.Requir... Permanent