https://jobs.co.uk/job/customer-experience-representative-german-speaking-hays--cae3ce8a-292c-47d6-a2ed-af2b2d5c04d1 RSS feed for Customer Experience Representative (German Speaking) at HAYS. en-gb Wed, 24 Jun 2026 23:30:16 GMT https://jobs.co.uk/job/customer-experience-representative-german-speaking-hays--cae3ce8a-292c-47d6-a2ed-af2b2d5c04d1 https://jobs.co.uk/job/customer-experience-representative-german-speaking-hays--cae3ce8a-292c-47d6-a2ed-af2b2d5c04d1 Tue, 23 Jun 2026 11:51:10 GMT Location: Northampton | Salary: 10000-500000 Annual | Type: Permanent | Customer Experience Representative (German Speaking) Permanent Role Northampton Office Based £27,000+Customer Experience Representative (German Speaking) Due to our client''s exciting business expansion, we are seeking a bilingual Customer Experience Representative to join their customer service team in Northampton. In this role, you won''t just be answering queries; you will be the face of our brand for their German-speaking market, driving the new digital strategy and ensuring every customer interaction is exceptional.Our client is looking for a proactive professional who can identify customer needs, collaborate across departments, and help us scale our international presence.The RoleYou will manage the end-to-end customer journey, from initial outbound lead generation to long-term support. You will play a pivotal role in aligning our customer experience with our marketing initiatives while maintaining the high standards our clients expect.Key ResponsibilitiesProduct Expertise: Explain and demonstrate product features and functions; provide accurate quotes and pricing.Customer Support: Respond to queries promptly via phone, email, social media, and live chat.Insight and Analysis:... Permanent