https://jobs.co.uk/job/customer-experience-optimisation-manager-cro-harnham-data-analytics-recruitment--9ad84cd3-c6b7-4411-876e-faec49b05cf5 RSS feed for Customer Experience Optimisation Manager (CRO) at Harnham - Data & Analytics Recruitment. en-gb Thu, 01 Oct 2026 19:47:32 GMT https://jobs.co.uk/job/customer-experience-optimisation-manager-cro-harnham-data-analytics-recruitment--9ad84cd3-c6b7-4411-876e-faec49b05cf5 https://jobs.co.uk/job/customer-experience-optimisation-manager-cro-harnham-data-analytics-recruitment--9ad84cd3-c6b7-4411-876e-faec49b05cf5 Thu, 01 Oct 2026 11:53:11 GMT Location: London | Salary: 10000-500000 Annual | Type: Permanent | Customer Experience Optimisation ManagerLondon (Hybrid)Up to 60k This is a high impact opportunity to lead a data led customer experience and CRO function within a digitally focused organisation. You will own the optimisation of end to end customer journeys, using experimentation, insight, and innovation to drive measurable commercial outcomes.The CompanyThey are a well established, customer centric organisation operating across multiple digital brands and markets. Customer experience sits at the core of their growth strategy, supported by strong investment in data, technology, and experimentation. The business fosters a collaborative environment where cross functional teams work closely to deliver continuous optimisation.The RoleBe part of CRO and customer experience agenda, driving optimisation across the full digital journey while influencing strategic decision making. Own and optimise the end to end digital customer journey with accountability for conversion and revenue performance Develop and execute a data led experimentation and CRO roadmap across multiple products and markets Use analytics, customer insights, and testing tools to identify opportunities and prioritise high ... Permanent