Negotiable
A pioneering company in enterprise fleet solutions is seeking a talented Customer Experience Manager to join their team. This dynamic role combines customer support, proposal development, and stakeholder coordination to deliver a seamless and differentiated experience for clients transitioning to electric fleets.
The Customer Experience Manager will:
- Lead sales operations activities and support commercial projects of varying sizes.
- Develop high-quality customer proposals and presentations with strategic insight.
- Coordinate internal and external stakeholders to ensure smooth project delivery.
- Champion customer experience and manage issue resolution across teams.
- Support post go-live initiatives and drive continuous improvement in processes.
The Customer Experience Manager will have:
- Strong project management and coordination skills across cross-functional teams.
- Excellent communication and presentation abilities (PowerPoint, Excel, Word).
- Strategic thinker with the ability to simplify complex information.
- Proven stakeholder management and relationship-building capabilities.
- Analytical mindset with basic data analysis skills and a drive to grow further.
Interested? If you''re ready to help accelerate the transition to sustainable transportation, we''d love to hear from you. Apply now to be part of a team that''s driving real change.
Negotiable