https://jobs.co.uk/job/customer-experience-executive-gleeson-recruitment-group--d9bd8a5b-37c2-403b-b4b6-a8286b397d8b RSS feed for Customer Experience Executive at Gleeson Recruitment Group. en-gb Sat, 20 Jun 2026 13:35:04 GMT https://jobs.co.uk/job/customer-experience-executive-gleeson-recruitment-group--d9bd8a5b-37c2-403b-b4b6-a8286b397d8b https://jobs.co.uk/job/customer-experience-executive-gleeson-recruitment-group--d9bd8a5b-37c2-403b-b4b6-a8286b397d8b Thu, 18 Jun 2026 23:00:00 GMT Location: Birmingham | Salary: £30000 - £35000/annum | Type: Permanent | Customer Experience Executive Birmingham | Hybrid Working About the Business We are a fast-growing consumer brand operating at the intersection of beauty, wellness and nutrition. With a highly engaged customer community and subscription-led model, delivering exceptional customer experiences is central to our continued success. As we scale, we are investing heavily in customer experience, AI-powered support and self-service capabilities. This is an exciting opportunity to join a business that is transforming how customers access support, combining innovative technology with a genuinely customer-first approach. The Opportunity We''re looking for a Customer Experience Executive to help shape and optimise the customer journey across multiple touchpoints. This role will focus on creating and maintaining customer support content, improving self-service experiences, supporting AI-powered customer service tools and using customer insights to drive continuous improvement. Working closely with Customer Services, Marketing, Product, Brand and Technology teams, you''ll play a key role in ensuring customers receive clear, accurate and engaging support while helping the busines... Permanent