https://jobs.co.uk/job/customer-experience-executive-gleeson-recruitment-group--d14da29a-cfd9-4aa6-b9fd-765754b926e7 RSS feed for Customer Experience Executive at Gleeson Recruitment Group. en-gb Thu, 25 Jun 2026 00:55:13 GMT https://jobs.co.uk/job/customer-experience-executive-gleeson-recruitment-group--d14da29a-cfd9-4aa6-b9fd-765754b926e7 https://jobs.co.uk/job/customer-experience-executive-gleeson-recruitment-group--d14da29a-cfd9-4aa6-b9fd-765754b926e7 Wed, 24 Jun 2026 11:52:27 GMT Location: Birmingham | Salary: 30000.00-30000.00 Annual | Type: Permanent | Customer Experience ExecutiveBirmingham Hybrid WorkingAbout the BusinessWe are a fast-growing consumer brand operating at the intersection of beauty, wellness and nutrition. With a highly engaged customer community and subscription-led model, delivering exceptional customer experiences is central to our continued success. As we scale, we are investing heavily in customer experience, AI-powered support and self-service capabilities. This is an exciting opportunity to join a business that is transforming how customers access support, combining innovative technology with a genuinely customer-first approach.The OpportunityWe''re looking for a Customer Experience Executive to help shape and optimise the customer journey across multiple touchpoints. This role will focus on creating and maintaining customer support content, improving self-service experiences, supporting AI-powered customer service tools and using customer insights to drive continuous improvement. Working closely with Customer Services, Marketing, Product, Brand and Technology teams, you''ll play a key role in ensuring customers receive clear, accurate and engaging support while helping the business improve efficiency thro... Permanent