Customer Experience Coordinator

Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group''s business units we deliver a truly integrated, multidisciplinary service.VolkerStevin are recruiting for a Customer Experience Coordinator for our projects in the Salford and Davyhulme areas as part of our projects on the AMP8 framework. As part of the customer experience team, you will be responsible for the delivery of communications and engagement in a public setting. Working closely with colleagues, you will support with all aspects of the scheme, engaging with key communities and stakeholders, and dealing with events. Lead public meetings and in dealing with challenging situations as they arise. This includes to support proactive communications work that influences policies, plans and decisions of key local stakeholders. Additional support to the project team and work closely with internal teams to maintain and deliver a communication strategy, as well as supporting our partners both internally and externally.Key Accountabilities: Attend pre-start, project update meetings, business collaboration meetings providing input and supportEstablish through the client who are our key customers and stakeholdersContribute to the development and ..... full job details .....