Customer Experience Centre Assistant Team Leader

Customer Experience Centre Assistant Team Leader Location: Warrington, WA3 6XFContract: Temporary until 31 May 2027, with potential for extension or permanent employmentHours: 40 hours per week, Monday Friday, 8:00am 5:00pmPay Rate:14.95 per hour (£31,096 pro rata)Start Date: 1 September 2026, subject to completion of background checksAbout the Role Morson Edge are recruiting for a Customer Experience Centre Assistant Team Leader to join a busy and professional team in Warrington.This is a varied and rewarding role supporting the day-to-day operation of a small team of multi-skilled operatives. You ll help coordinate workloads, monitor performance and ensure work is completed safely, efficiently and to the required standards.You ll develop strong working relationships with internal and external stakeholders, contractors, facilities suppliers, landlords and managing agents, ensuring services are delivered effectively and issues are resolved promptly.Key Responsibilities Support, coordinate and monitor a small team of multi-skilled operatives Assist with the day-to-day management and performance of contractors on site Develop strong working relationships with internal and external stakeholders Coordinate facilities and operational activities Support financial and administrative processes, ensuring information is accurate and completed on time Assist with disaster recovery and business continuity procedures Follow established escalation and incident reporting procedures ..... full job details .....