https://jobs.co.uk/job/customer-experience-associate-rubicon-recruitment--efa4743f-046d-4235-b739-700de41d1a8a RSS feed for Customer Experience Associate at Rubicon Recruitment. en-gb Tue, 07 Jul 2026 23:23:19 GMT https://jobs.co.uk/job/customer-experience-associate-rubicon-recruitment--efa4743f-046d-4235-b739-700de41d1a8a https://jobs.co.uk/job/customer-experience-associate-rubicon-recruitment--efa4743f-046d-4235-b739-700de41d1a8a Mon, 06 Jul 2026 23:00:00 GMT Location: Poole | Salary: £29000 - £30500/annum | Type: Permanent | Customer Experience Associate | Poole | Upto £30,500 DOE Love being the person who turns a customer''s problem into a great experience? This Customer Experience Associate role puts you right at the heart of a busy, fast-paced customer service team, where every call is a chance to make someone''s day easier. As a Customer Experience Associate, you will benefit from: A supportive, open-plan office environment where teamwork and communication come first Genuine opportunity to make an impact, no matter your role or seniority Variety in your day, from calls and complaints to order chases and account management Working alongside a Purchasing team and colleagues who value collaboration As a Customer Experience Associate, your responsibilities will include: Manage inbound and outbound customer calls, logging and maintaining accurate records of conversations and action points Document and resolve customer complaints via the Company CRM to the customer''s satisfaction Proactively manage telephone accounts, spotting opportunities to maximise sales and revenue Use company systems to assist customers with order chases, delivery queries, PODs and returns Prepare customer am... Permanent