https://jobs.co.uk/job/customer-experience-agent-nottingham-community-housing-association-ltd--4e729a16-1fde-4e60-aa67-6a87c91b80b8 RSS feed for Customer Experience Agent at Nottingham Community Housing Association Ltd. en-gb Wed, 21 Oct 2026 00:59:06 GMT https://jobs.co.uk/job/customer-experience-agent-nottingham-community-housing-association-ltd--4e729a16-1fde-4e60-aa67-6a87c91b80b8 https://jobs.co.uk/job/customer-experience-agent-nottingham-community-housing-association-ltd--4e729a16-1fde-4e60-aa67-6a87c91b80b8 Thu, 15 Oct 2026 23:00:00 GMT Location: Nottingham | Salary: £27893 - £31934/annum | Type: Permanent | Customer Experience Agent Nottingham, Clifton -27,893 - -31,934 per annum Ready to be the voice of NCHA and make a real difference for our customers every day? At NCHA, our purpose is simple: More homes, great services and better lives. Behind every repair, tenancy query, or housing service request is a customer looking for support, reassurance and a positive outcome. As a Customer Experience Agent, you''ll be at the heart of that journey, helping customers access the services they need and delivering excellent experiences from the very first contact. This is an exciting opportunity to join our Housing & Property Services Customer Experience team in a varied and rewarding role where no two days are the same. Whether you''re resolving a repair issue, supporting a vulnerable customer, or helping someone navigate our self-service options, you''ll play a key role in delivering the outstanding service our customers deserve. What you''ll be doing As a Customer Experience Agent, you''ll: Be the first point of contact for customers across telephone, email, live chat and other contact channels. Deliver outstanding customer experiences and aim for first-contact resol... Permanent