Customer Experience Advisor

Customer Experience Advisor Sheffield £23,582 per annum Permanent, Full Time (37 hours per week) We are looking for brilliant people with a passion for delivering great customer service. You may never have considered working for a Housing Association before, but if you enjoy building relationships, are driven to find solutions and like to work at a fast pace then we want to hear from you. Our wider benefits: Salary of £23,582 per annum. 37 Hours per week with no evening or weekend work Agile working - a 50/50 mix of working from home and at our Sheffield city centre base Generous holiday entitlement which includes 27 days plus 12 bank holidays Benefits which include: Excellent flexible working scheme, family-friendly perks, SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus, advice and resources on healthy eating, financial wellbeing, exercise and mastering your mental health Westfield Health (employer paid) Counselling Discounted gym membership Cycle to work scheme 5% Pension contribution Access to a wide range of programs to train and develop you About the role: South Yorkshire Housing Association offers a wide range of services, and the Customer Connect Team is the first point of contact for anyone contacting us with a general enquiry or repairs request. Whether it is over the phone, email, or social media the types of conversations our team have are as varied as the services we provide so there is plenty of variety in ..... full job details .....