Customer Experience Advisor

Customer Experience Advisor - (Head Office)Hotel Chocolat Mint House, Royston Fixed-Term Contract (3-6 months)Love chocolate? Love people? Curious about what happens behind the scenes at one of the UK''s most loved premium brands?At Hotel Chocolat, we believe every conversation has the power to make someone''s day a little brighter. Whether it''s helping a customer choose the perfect gift, solving a problem with care or sharing your knowledge about our latest collection, every interaction is an opportunity to create a memorable experience.We''re looking for Customer Experience Advisors to join our Head Office team in Royston, Hertfordshire.As the voice of Hotel Chocolat, you''ll receive an immersive two-week training programme, become a genuine Hotel Chocolat Chocolate Expert, and gain a unique insight into how one of the UK''s most loved premium retailers brings its products, people and customer experience together.Based at the heart of our Head Office, you''ll work alongside teams across Marketing, Retail, Supply Chain, Distribution and Operations, giving you a real understanding of how a successful multi-channel business operates.Many of our colleagues describe this as the role where they learned how the whole business works.By understanding our customers, our products and our brand, you''ll develop commercially valuable skills that will stay with you throughout your career.Few entry-level roles offer this level of exposure to a premium retail brand. From day one, you''ll ..... full job details .....