https://jobs.co.uk/job/customer-experience-advisor-boden-group--6263fc61-922f-417b-a37e-18f39733b669 RSS feed for Customer Experience Advisor at Boden Group. en-gb Wed, 17 Jun 2026 08:11:14 GMT https://jobs.co.uk/job/customer-experience-advisor-boden-group--6263fc61-922f-417b-a37e-18f39733b669 https://jobs.co.uk/job/customer-experience-advisor-boden-group--6263fc61-922f-417b-a37e-18f39733b669 Sun, 14 Jun 2026 23:00:00 GMT Location: London | Salary: £13500 - £15500/annum | Type: Part Time | Are you passionate about helping people and delivering exceptional service? A leading company in the facilities management industry is hiring a Customer Experience Advisor in Greater London. This role is your opportunity to take ownership and make a real difference in the lives of military families by ensuring their concerns are resolved with care and urgency. The Role As the Customer Experience Advisor, you’ll: • Act as the primary advocate for military families, addressing their concerns with professionalism. • Manage a high volume of inbound and outbound calls and shared inboxes, balancing multiple priorities. • Resolve customer queries efficiently, preventing escalations and ensuring satisfaction. • Track progress and maintain accurate records using internal systems and tools like Excel. • Build rapport quickly with families, demonstrating empathy and understanding in challenging situations. You To be successful in the role of Customer Experience Advisor, you’ll bring: • Proven customer service experience, particularly in telephone interactions. • Strong communication skills and a solution-focused approach. • Ability to work under pressure while maintaining professional... Part Time