https://jobs.co.uk/job/customer-experience-advisor-12-month-contract-msx-international-limited--a3e5a66d-36bc-4d85-a330-90c0b6dbf06b RSS feed for Customer Experience Advisor (12 month contract) at MSX International Limited. en-gb Thu, 23 Jul 2026 04:23:08 GMT https://jobs.co.uk/job/customer-experience-advisor-12-month-contract-msx-international-limited--a3e5a66d-36bc-4d85-a330-90c0b6dbf06b https://jobs.co.uk/job/customer-experience-advisor-12-month-contract-msx-international-limited--a3e5a66d-36bc-4d85-a330-90c0b6dbf06b Tue, 21 Jul 2026 23:00:00 GMT Location: Coventry | Salary: £30000 - £38000/annum | Type: Contract | Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Job Description Supporting the launch of the Jaguar Land Rover OneApp (Telematics app) within the Jaguar Land Rover Customer Relationship Centre Handle customer enquiries, complaints, and escalations professionally and efficiently. Providing answers to clients by identifying problems, researching answers, and guiding clients through corrective steps. Record events and problems and their resolutions in a ticketing system. Liaise with Client; work hand in hand with JLR individuals and teams. Ensure all correct processes and procedures ar... Contract