Customer Events Administrator

Job Title: Customer Events Administrator

Location: Aylesbury (with occasional travel to customer and exhibition sites)

Contract Details: Office based, Full time, Permanent

Hours: Monday - Friday, 9am - 5pm (1 hour for lunch)

Salary: -28,000 per annum

Benefits & Perks:

• Annual bonus (after qualifying period, aligned to individual & company performance)
• 25 days annual leave plus 3 additional days for Christmas shutdown + bank holidays
• Holiday buy scheme (up to 31 days total)
• Holiday sell scheme (up to 3 days per year)
• Company sick pay scheme
• Laptop and company mobile phone
• Pension scheme with 4% employer contribution (after qualifying period)
• Private medical cover (opt-in after qualifying period)
• Death in service insurance
• Corporate eye care and flu vaccination programme (optional)
• Structured training and development programme
• Perkbox membership - discounts and rewards
• Regular company events

Responsibilities:

• Plan, co-ordinate and deliver UK and international customer events including exhibitions, trade shows, conferences, masterclasses, workshops and in-house events

• Liaise with venues, suppliers and vendors to secure event services and materials

• Coordinate logistics including travel, accommodation, couriers, catering and transportation

• Maintain accurate event records, budgets, and CRM lead data

• Work closely with Sales, Operations, Applications and Marketing teams to ensure events are delivered on time and on budget
• Track event performance, gather feedback and recommend improvements
• Provide administrative and occasional on-site event support

Skills and Attributes:

• Previous experience in a customer-facing or client service roles
• Experience in event planning or a related field (corporate, hospitality, tourism, venue management, catering, non-profit or similar) is beneficial
• Strong organisational and time-management skills with attention to detail
• Ability to meet deadlines and adapt to changing priorities
• Experience coordinating multiple tasks or events simultaneously
• Confident working collaboratively with a wide range of stakeholders
• Proficient IT skills including MS Word, Excel, PowerPoint and CRM systems
• Excellent written and verbal communication skills

Desirable Skills:

• Foundation Certificate in Event Management or equivalent
• Interest in scientific environments or a scientific background
• Experience supporting international events

Technologies:

• Microsoft Office Suite (Word, Excel, PowerPoint)
• CRM systems (Microsoft Dynamics or equivalent)
• HubSpot
• Microsoft Teams

How to apply:

If you''re a highly organised professional, who enjoys delivering exceptional customer experiences, please apply via this job site or reach out today to Adecco Aylesbury on (phone number removed).

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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