https://jobs.co.uk/job/customer-escalation-officer-lampq--e2710d37-e5d4-4270-873b-8077b5ae9e11 RSS feed for Customer Escalation Officer at L&Q. en-gb Wed, 29 Jul 2026 07:56:16 GMT https://jobs.co.uk/job/customer-escalation-officer-lampq--e2710d37-e5d4-4270-873b-8077b5ae9e11 https://jobs.co.uk/job/customer-escalation-officer-lampq--e2710d37-e5d4-4270-873b-8077b5ae9e11 Mon, 27 Jul 2026 23:00:00 GMT Location: London | Salary: Negotiable | Type: Permanent | Title: Customer Escalation Officer Contract Type: 1 x permanent 35 hours p/w 1 x Fixed Term Contract (12 months 35 hours p/w) Salary: From -31,955 per annum (London weighted salary) or from -27,796 per annum (Regional salary), dependant on experience Grade: 5 Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) with Thursday as the day to be worked at the reporting officer Closing Date: 10 th August 2026 Interview Date: 18 th August2026 Please click here for the role profile. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful appli... Permanent