Customer Engagement Executive

Job Title: Customer Engagement ExecutiveLocation: Harrogate Salary: £25,000 - £26,000 per annum + commission (£45,000 OTE)Hours: Monday - Friday plus 1 in 4 Saturdays (flexible start and finish times) Are you a confident and customer focused professional looking to build a rewarding career within a growing and forward thinking organisation? This is an exciting opportunity to join a well established and expanding business where you will play a key role in supporting people and guiding them towards the right opportunities. Working within a fast paced and supportive environment, this role is ideal for someone who enjoys building relationships, having consultative conversations and delivering an exceptional customer experience. You will engage with individuals and organisations, helping people explore different options and supporting them throughout their journey.Key Responsibilities as Customer Engagement Executive:Speak with customers via phone, email and digital channels.Build strong relationships and provide a professional, consultative experience.Support customer goals and recommend suitable products.Deliver excellent customer service at every stage of the journey.Follow up on enquiries and maintain regular communication with customers.Manage and organise your pipeline effectively to ensure a smooth customer journey.Work collaboratively with colleagues to achieve team and business objectives.Maintain accurate records and update internal systems accordingly.Develop strong ..... full job details .....