Customer Engagement Executive

Are you confident speaking to customers and highly organised, with a warm personality and a proactive approach to sales and customer service?

We have a fantastic opportunity to join our fast-growing client in the construction industry as a Customer Engagement Executive.

The Role

As a Customer Engagement Executive, you will play an important role in supporting sales activity, developing existing customer relationships and identifying new opportunities.

No cold calling!

Key Responsibilities

• Making outbound calls to existing customers to follow up on quotes and enquiries.
• Building strong customer relationships and identifying new sales opportunities.
• Gathering information on customer requirements, upcoming projects and competitor activity.
• Working closely with the Field Sales Team to support customer visits and sales activity.
• Managing and updating customer information, quotes and sales activity using the CRM system.
• Supporting the wider sales team with reporting, lead generation and general sales administration.

About You

• Customer service experience (essential)
• Confident and professional on the telephone.
• Friendly, positive and proactive.
• Highly organised with excellent attention to detail.

If you''re an organised and proactive individual looking to develop your career in sales, we''d love to hear from you. Apply today!

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