Customer Engagement Associate (pathway role into Protection Adviser)

Kickstart Your Career. Full Training. Real Progression. Great People. £26,450k basic starting salary + bonus opportunities + genuine career growth + great perks! Looking to build a career in a people-focused, high-energy environment? We re one of the UK s leading Life Insurance Brokers, and we re searching for friendly and confident Customer Engagement Associates to become the first voice families hear when they reach out for help. This role has been created as a stepping stone to a long-term career as a Protection Adviser. Our aim is to support every successful candidate in developing the skills and experience needed to progress, with many colleagues moving into adviser roles within 6 12 months. We ve featured in the Sunday Times Best Companies to Work For and we re killing it on Trustpilot. Don t just take our word for it, go take a look for yourself! Recruitment Event: 22nd July, 1pm 4pm (save the date!) Location: MK9 1AT Employment Type: Full-time, Permanent What you ll be doing: • Make outbound calls to families who aren t yet protected • Introduce them to our services, overcome objections, and smoothly connect them with an Adviser • Arrange and manage callbacks to keep each customer s journey on track • Keep our CRM updated with accurate details to ensure seamless handovers • Stay responsive, positive and ready to support your teammates • Work towards moving into the Advice team with regular training We re looking for someone who: • Has a warm, confident phone ..... full job details .....