Customer Delivery Driver 7.5T

Monday-Friday £95 per week performance bonus schemeReporting to the Operations Supervisor, you will deliver an excellent home delivery service using a 7.5 tonne vehicle, representing the company at customers'' homes. You will be responsible for safe and timely transportation of furniture and mattresses, ensuring fragile items are handled with care, delivered to the correct room and assembled where required to the company''s service standards. You will work closely with the Warehouse and Customer Care teams to provide updates, resolve delivery issues and contribute to continuous improvements in the delivery experience.Key responsibilities:Operate and drive a 7.5T goods vehicle safely and in accordance with company policies and the Highway Code.Hold and maintain a valid driving licence and valid CPC (Driver Certificate of Professional Competence) for passenger and/or goods vehicle driving as applicable.Deliver furniture, beds and related products to customers'' homes, carrying items into the correct room, placing them as requested and performing basic assembly and installation where required.Provide excellent customer service at point of delivery: greet customers, explain delivery process, manage expectations and resolve minor issues on site or escalate when necessary.Complete delivery paperwork and electronic proof of delivery, accurately recording any damages or discrepancies and reporting these through the correct channels.Maintain vehicle cleanliness and conduct pre- and ..... full job details .....