Customer Coordinator

Customer Coordinator Location: Bishop''s StortfordSalary: £29,000 per annumContract Type: 6-month fixed term contractWorking Pattern: Monday Friday, 9.00-17.00 Hybrid (1 day working from home)About the RoleOur client is a successful horticultural business looking for a Customer Coordinator to support their busy Christmas operations. This is an exciting opportunity to join a growing team and play a key role in coordinating seasonal projects, ensuring clients receive an excellent service from initial enquiry through to installation and collection.You will be responsible for managing customer enquiries, preparing quotations, coordinating subcontractors and ensuring all project information is accurate and up to date. This role would suit someone who is highly organised, customer-focused and enjoys working in a fast-paced, deadline-driven environment.Key Responsibilities Act as the main point of contact for incoming Christmas enquiries from clients and internal teams.Prepare and issue accurate quotations and proposals.Coordinate subcontractors for Christmas installations across the UK.Manage installation schedules, client requirements and project expectations.Complete and issue Risk Assessments and Method Statements (RAMS).Manage the Christmas inbox, ensuring enquiries are responded to promptly and professionally.Handle incoming calls from clients, prospects and subcontractors.Maintain accurate records and update internal systems and CRM platforms.Coordinate projects involving ..... full job details .....