https://jobs.co.uk/job/customer-coordinator-dk-recruitment--feb34dc8-8c0b-48f2-9748-86249f9c9046 RSS feed for Customer Coordinator at DK Recruitment. en-gb Fri, 28 Aug 2026 18:19:35 GMT https://jobs.co.uk/job/customer-coordinator-dk-recruitment--feb34dc8-8c0b-48f2-9748-86249f9c9046 https://jobs.co.uk/job/customer-coordinator-dk-recruitment--feb34dc8-8c0b-48f2-9748-86249f9c9046 Thu, 27 Aug 2026 23:00:00 GMT Location: Coventry | Salary: £25000 - £30000/annum | Type: Permanent | Working with a high end retailer in their ecom fulfilment warehouse, we are recruiting for a Customer Coordinator to serve as the main point of contact for the brand, ensuring customers receive the highest levels of care and service at all times.- There may be a mixture of shifts - days, evening and nights, so you must be flexible across varying patterns.- You will: Monitor and track customer complaints, ensuring that each complaint is properly investigated. Address-inquiries, providing information, answering inbound and outbound calls and resolving issues promptly and professionally. Effectively communicate with the customer, various team, transport companies, suppliers, etc. Oversee the entire order process from receipt to delivery. Identify and resolve any issues or discrepancies related to customer orders, A competitve salary is on offer plus the opportunity to work with an exciting and growing brand. Permanent