Customer Coordinator

We''re looking for a Customer Coordinator who will take full ownership of customer orders, from the very first click of "order placed" right through to a flawless installation and aftercare service. You''ll be the friendly first point of contact for customers post-purchase, coordinating with field service technicians, suppliers, and internal teams to make sure everything runs like clockwork.

Job Title: Customer Coordinator

Location: Camberley

Salary: -32,000 - -34,000 per annum

What you''ll be doing:

• Taking ownership of customer orders from entry to delivery and after-sales support.
• Coordinating installation schedules with external partners.
• Handling customer queries for service, parts, and technical requests.
• Processing orders, invoicing, and returns efficiently.
• Managing quotes, accounts, and reporting.
• Scheduling maintenance visits and dispatching service work.
• Collaborating with sales, operations, logistics, and finance teams to ensure a seamless customer journey.
• Spotting opportunities to improve processes and keep KPIs on track.

What we''re looking for:

• SAP & Salesforce user.
• Experience in customer service, order processing, or logistics.
• Strong organisational skills and a "can-do" attitude, even when things get busy.
• A natural communicator who enjoys problem-solving and building customer relationships.
• Able to work independently as well as part of a team.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.