https://jobs.co.uk/job/customer-contact-team-supervisor-unity-five-ltd--dfa4d636-237b-47cf-b7d0-d20dad8e8d7f RSS feed for Customer Contact Team Supervisor at Unity Five Ltd. en-gb Thu, 23 Apr 2026 09:27:26 GMT https://jobs.co.uk/job/customer-contact-team-supervisor-unity-five-ltd--dfa4d636-237b-47cf-b7d0-d20dad8e8d7f https://jobs.co.uk/job/customer-contact-team-supervisor-unity-five-ltd--dfa4d636-237b-47cf-b7d0-d20dad8e8d7f Mon, 20 Apr 2026 23:00:00 GMT Location: Exeter | Salary: £25000 - £27500/annum | Type: Permanent | Job Summary: As part of our continued growth, we are now seeking two dedicated and professional Contact Centre Team Supervisors to join a newly formed team. This is an exciting time to join us as we continue to expand in this area, providing new opportunities to learn and develop your skills as the team continues to evolve. The role of a Contact Centre Team Supervisor is responsible for leading, coaching, and developing a high-performing team of Contact Centre Advisors to deliver exceptional customer service. These roles combine hands-on operational management with strong people leadership. The successful candidates will oversee daily operations, ensure high-quality service delivery, and motivate team members to achieve organisational goals. Fluency in English, along with strong leadership and communication skills, are essential for this role. Both of these roles will be based in our newly refurbished offices in Exeter, which are vibrant and friendly, with a large proportion of our workforce based here. Responsibilities: Lead, motivate, and develop team members Conduct 1:1s, coaching sessions, and reviews Drive engagement and positive team culture Monitor call queues... Permanent