https://jobs.co.uk/job/customer-contact-specialist-randstad-delivery-gbs--3e90aea4-bfd6-4485-8224-4fc34a47aae1 RSS feed for Customer contact specialist at Randstad Delivery (GBS). en-gb Sun, 28 Jun 2026 08:00:03 GMT https://jobs.co.uk/job/customer-contact-specialist-randstad-delivery-gbs--3e90aea4-bfd6-4485-8224-4fc34a47aae1 https://jobs.co.uk/job/customer-contact-specialist-randstad-delivery-gbs--3e90aea4-bfd6-4485-8224-4fc34a47aae1 Sat, 27 Jun 2026 11:52:04 GMT Location: Abingdon | Salary: 29000.00-29000.00 Annual | Type: Contract | Job Title: Customer contact specialistWork Location: Abingdon Contract Type: 12 monthsSalary: £29,250 per annumHours: 9AM - 5PM (Mon - Fri)Responsibilities:Customer Support: Responding to customer queries via phone and email with professionalism, empathy, and a commitment to delivering an outstanding experienceService Bookings: Managing and completing bookings for our Occupational Health services, while guiding customers through the process with clarity and careClinic Coordination: Opening and managing clinic schedules, sourcing resources, and ensuring appointments are set up accurately and efficientlySupplier Collaboration: Liaising with trusted third-party providers to ensure clinics run smoothly and services are delivered on timeInternal Liaison: Acting as a vital link between our customers and internal teams-such as Clinical and Laboratory-ensuring clear communication and timely resolution of queriesProcess Excellence: Following standard operating procedures meticulously, prioritising tasks effectively, and meeting service level agreements (SLAs) and key performance indicators (KPIs).Administrative Support: Carrying out general admin tasks to keep everything running behind the ... Contract