Customer Contact Specialist

Do you have strong communication and client relation skills? Would you consider yourself to be organised and great with following processes? If so, we are currently looking for a Customer Contact Specialist to support within a small team for a global medical device company. You would be providing Customer support to ensure all needs are met and resolutions reached efficiently and effectively. Duties and Responsibilities:Managing customer queries via multiple communication channelsOrganising service bookings for occupational health servicesCoordination of clinics, managing schedules, and appointmentsLiaising with suppliers to ensure clinics run successfullyAdministrative support Role details:Job Title: Customer Contact SpecialistWork Location: Abingdon Contract Type: 12 monthsStart Date: ASAPSalary: 29,250 per annumHours: 9AM - 5PM (Mon - Fri) Person Specification:Experience within customer service, preferably in appointment scheduling or supportStrong with using CRM systemsIT literate with a good working knowledge of Word, Excel and OutlookOrganised with the ability to prioritise workload effectively If this sounds like the role for you, please don''t hesitate to apply today!Randstad Business Support is acting as an Employment Business in relation to this vacancy. ..... full job details .....