About the Role
Based in Oxley, this full-time Customer Contact Centre Advisor role with Pertemps Wolverhampton Temps pays £14.21 hourly across a 37.5-hour week. Working five days from seven, including weekends, shifts fall between 06:00 and 22:00. The successful candidate handles enquiries by telephone, delivering professional service while using computer systems to record and update details accurately. Strong communication, a confident telephone manner and solid IT abilities are essential. Immediate starts are available. Suited to someone who thrives on helping people and can manage varying shift times within a logistics and distribution setting.
Customer Contact Centre Advisor Logistics & DistributionLocation: Wolverhampton
Pay Rate: £14.21 per hour
Hours: 37.5 hours per week
Start Date: Immediate
Working Pattern: 5 days out of 7, including weekends
Shift Hours: Between 06:00 and 22:00
Pertemps are currently recruiting for Customer Contact Centre Advisors to join a busy logistics and distribution business based in Wolverhampton.
This is an excellent opportunity for someone with strong customer service skills, a good telephone manner and confidence using IT systems.
The RoleAs a Customer Contact Centre Advisor, you will be responsible for handling customer enquiries and providing a professional and efficient service. You will communicate with customers by telephone and use computer systems to accurately record and update information.
Key Requirements
- Previous customer service experience
- Excellent telephone manner and communication skills
- Good IT skills and confidence using computer systems
- Ability to remain calm and professional when dealing with customers
- Good attention to detail and accurate data entry
- Ability to work effectively in a busy environment
- Flexible approach to working hours and business requirements
- Must be available to work any 5 days out of 7
- Weekend working will be required
- Flexibility to work early, middle and late shifts
Due to the nature of the business, flexibility is important, as there may occasionally be a requirement to accommodate last-minute changes to meet business needs.
Pay & Benefits£14.21 per hour
37.5 hours per week
Immediate start available
If you have excellent customer service skills, a professional telephone manner and good IT skills, apply now for immediate consideration.
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