Customer Contact Centre Advisor

Customer Contact Centre Advisor Logistics and DistributionLocation: WolverhamptonPay Rate: 14.21 per hourHours: 37.5 hours per weekStart Date: ImmediateWorking Pattern: 5 days out of 7, including weekendsShift Hours: Between 06:00 and 22:00Pertemps are currently recruiting for Customer Contact Centre Advisors to join a busy logistics and distribution business based in Wolverhampton.This is an excellent opportunity for someone with strong customer service skills, a good telephone manner and confidence using IT systems.The RoleAs a Customer Contact Centre Advisor, you will be responsible for handling customer enquiries and providing a professional and efficient service. You will communicate with customers by telephone and use computer systems to accurately record and update information.Key RequirementsPrevious customer service experienceExcellent telephone manner and communication skillsGood IT skills and confidence using computer systemsAbility to remain calm and professional when dealing with customersGood attention to detail and accurate data entryAbility to work effectively in a busy environmentFlexible approach to working hours and business requirementsMust be available to work any 5 days out of 7Weekend working will be requiredFlexibility to work early, middle and late shiftsWorking HoursThe operation runs from 06:00 to 22:00, so shift work will be required. You will work 37.5 hours per week, across 5 days out of 7.Due to the nature of the business, flexibility is ..... full job details .....