Customer Contact Apprentice

Customer Contact ApprenticeContract Type: Fixed Term ContractContract Duration (Fixed Term): 2 yearsFull Time / Part Time: Full TimeHours: 37Location: Lincolnshire Horncastle / SpaldingSalary Range: £25,947.47 per annumClosing Date: 08/07/2026Our client is offering an excellent opportunity to start your career in a busy customer contact environment while completing a Level 2 Business Administration apprenticeship. You ll gain hands-on experience across both Customer Contact and their Resource and Performance team, developing practical skills with the support of experienced colleagues and structured training.They are proud of their strong track record of apprentices going on to build successful careers with them. This apprenticeship is designed to help you develop the knowledge, skills and behaviours needed for a future career in Customer Contact.What You ll Be Doing:Supporting customer enquiries primarily through email and post channels.Handling and processing incoming and outgoing post, including Council Tax and Housing Benefit correspondence.Accurately uploading and managing customer information on internal systems.Assisting with performance data and reporting to support service delivery.Providing administrative support for training, meetings and service planning.Maintaining accurate records to support compliance and service quality.What They re Looking ForThey are looking for someone who can demonstrate:Ability to be organised and willingness to learn.Excellent Attention ..... full job details .....