Customer Service/Sales Advisor Needed near Oldham Location:

- Working Hours: Monday to Friday, 8am – 5:30pm (NO WEEKENDS)
- Salary: Competitive basic + performance-based bonuses

Our client, a highly regarded independently owned specialist service centre, is looking for a Customer Service/Sales Advisor to join their friendly customer contact team. This is a fantastic opportunity to work within a supportive, close-knit environment that prides itself on delivering top-tier customer experience.

This role is based in their busy call centre, handling booking and quotation enquiries from customers both new and existing. You''ll be a key part of a customer-focused operation where your communication skills and positive attitude will truly shine.

Key Responsibilities:

- Handle incoming customer calls to book vehicle services and provide quotations
- Offer friendly and informative support to customers throughout the booking process
- Convert enquiries into bookings through excellent customer service and product knowledge
- Accurately input and manage booking details in the system
- Provide support to service advisors and workshop colleagues as required
- Ensure a high level of customer satisfaction and follow-up where necessary

What We’re Looking For:

- Previous experience in a customer service or sales advisor role (automotive experience a bonus but not essential)
- Excellent telephone manner and communication skills
- Ability to work efficiently in a fast-paced environment
- Strong organisational skills and attention to detail
- Positive attitude and willingness to be a proactive team member

If this Customer Service/Sales Advisor role interests you and you would like to know more about it, or other automotive vacancies in your area, please contact Paul Martin at Perfect Placement UK Ltd.