https://jobs.co.uk/job/customer-contact-administrator-temporary-rotherwood--be71607a-5908-4475-a0c4-ad6ea5cfe18d RSS feed for Customer Contact Administrator (temporary) at Rotherwood. en-gb Thu, 09 Jul 2026 15:25:53 GMT https://jobs.co.uk/job/customer-contact-administrator-temporary-rotherwood--be71607a-5908-4475-a0c4-ad6ea5cfe18d https://jobs.co.uk/job/customer-contact-administrator-temporary-rotherwood--be71607a-5908-4475-a0c4-ad6ea5cfe18d Thu, 09 Jul 2026 11:51:45 GMT Location: Chorley | Salary: 13.45-13.45 Hourly | Type: Temporary | Customer Contact Administrator (Temporary) About the Role Our client is seeking a customer-focused Customer Contact Administrator to support their Operations team during the implementation of a new digital system. This role is ideal for someone who enjoys speaking with customers, thrives in a fast-paced environment, and can provide a professional and reassuring service during a busy transition period. Alongside handling inbound enquiries, you''ll also support with administrative tasks. Key Responsibilities Answer incoming customer telephone calls promptly and professionally. Act as the first point of contact for customers requiring support with digital account registration and online services. Provide clear, accurate information regarding products, services and system changes. Resolve general customer enquiries or transfer calls to the appropriate department where required. Accurately record customer interactions on internal systems. Escalate complex enquiries or customer concerns when appropriate. Deliver excellent customer service, particularly when supporting customers experiencing delays or technical issues. Assist the wider team in managing increased call volumes during a maj... Temporary