Customer Consultant

Monmouthshire Building Society - Brecon Part Time Customer Consultant - 17.5 hours per week Monmouthshire Building Society has been serving our members for over 150 years. As a mutual building society, our members'' needs are at the heart of everything we do. Unlike banks, we are owned by our members and they play a vital role in the Society and its future. Our colleagues make the Society a vibrant place to work and are key to our success. Along with a strong commitment to career development, as one of our team, you will benefit from: An extra day off on your birthday (in addition to annual leave entitlement) Holiday purchase scheme Generous pension scheme with employer contribution of 10% Life Insurance (for pension scheme members) Private healthcare scheme (on completion of probation) Staff product discounts and rates Health and wellbeing benefits including employee assistance programme, flu jabs and eye tests Charity days What will you be doing? As a Customer Consultant, you will be at the forefront of delivering high-quality, personalised service to our members. You will inspire and engage customers, support the development and delivery of branch business plans, and ensure that every interaction reflects our commitment to excellence. You will also guide customers through key journeys, support smooth and accurate processes, and act as an ambassador for the Society within the local community. Your key tasks and responsibilities will include: ..... full job details .....