Customer Complaints Officer Housing Ombudsman Service (HOS)

Are you passionate about delivering exceptional customer service within the social housing sector? Stonewater is seeking a proactive and empathetic Customer Complaints Officer to join our Customer Relations Team, focusing on the management of Housing Ombudsman Service (HOS) cases, investigations, and complex complaints.

About the Role

You will play a vital role in enhancing the customer experience, ..... full job details .....