https://jobs.co.uk/job/customer-complaints-manager-adecco--aff4c0b8-8d51-4eae-9209-aa2b1bc3d336 RSS feed for Customer Complaints Manager at Adecco. en-gb Tue, 14 Jul 2026 18:13:20 GMT https://jobs.co.uk/job/customer-complaints-manager-adecco--aff4c0b8-8d51-4eae-9209-aa2b1bc3d336 https://jobs.co.uk/job/customer-complaints-manager-adecco--aff4c0b8-8d51-4eae-9209-aa2b1bc3d336 Mon, 13 Jul 2026 23:00:00 GMT Location: Greater London | Salary: £250 - £350/hour | Type: Temporary | Temporary Customer Complaints Manager Location: East London (Barking) Contract: Temporary (Initial 3-6 Month Contract) Working Pattern: Hybrid - 2 days per week in the office, with the remainder worked remotely. Rate: -250350 per day (DOE) Start Date: ASAP About the Opportunity An established organisation operating within the housing and property sector is seeking an experienced Customer Complaints Manager to join their team on an interim basis. This is an excellent opportunity for a complaints professional with a strong housing background to lead customer complaint resolution, drive service improvements, and ensure compliance with regulatory and Ombudsman requirements. The Role Reporting into senior leadership, you will be responsible for managing the end-to-end complaints process, ensuring all complaints are handled fairly, consistently, and within required timescales. You will lead investigations into complex and escalated complaints, identify root causes, provide insightful reporting, and work closely with internal stakeholders to improve customer outcomes and service delivery. Key Responsibilities Lead and oversee the organisation''s complaints function. ... Temporary